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Claire Product manual
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Desk check-in (V8)
The Desk communication tool gives customers the opportunity to approve the agreed work. It accomplishes this by giving you the option to share the data about an appointment digitally to a paired tablet that was handed to your customer. Therefore ...Recurring car note (V8)
If there is a recurring car in Claire or in the DMS, then an recurring car note will be added to the WO. A car is recurring if a new appointment is created in 4 weeks after the previous appointment. Where is the note? The note icon is visible on the ...(V8) Assign customer owner
WO can have a customer owner. Automatically when the car in shop is set manually by receptionist*. In the appointment list you can select in the column dropdown Customer Owner (CO): The selection will display all Customer Owners assigned to WO in the ...(V8) Assign customer owner
WO can have a customer owner. Automatically when the car in shop is set manually by receptionist*. In the appointment list you can select in the column dropdown Customer Owner (CO): The selection will display all Customer Owners assigned to WO in the ...(V8) Adding a workorder in Claire
By default, you can create a work order in Claire. To disable this option, please contact support@claireit.eu. If a work order does not import automatically from the DMS into Claire, you can add it manually. To do so, click the plus button in the top ...
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GDPR - AVG Regulation Claire
GDPR / AVG regulation Introduction The European Union has taken a monumental step in protecting the fundamental right to privacy for every EU resident with the General Data Protection Regulation (GDPR) which will be effective from May 25, 2018. ...Pin functie: los- en vastmaken van werkorders
Met de Pin functie kan je een duidelijk overzicht creëren op de afspraken overzichtspagina. Je kan WO's die de afspraak datum van vandaag niet hebben vastmaken en loskoppelen. Hoe werkt het? Deze functie is volledig optioneel en kan aangepast worden ...Backorder functie - Best practice
Wat houdt de Backorder functie in? Wanneer een onderdeel is besteld maar niet op voorraad is, valt deze onder Backorder. Nu heeft de receptie de mogelijkheid om een werkorder in Backorder te plaatsen, waardoor deze wordt verplaatst op de ...Navigating the main page (appointment list)
By default, the appointmentlist opens as soon as you log in. Here the following appointments are shown: Appointments with todays date Pinned appoinments Appointments with where a check-in is answered with accepted extra services or a customer remark ...Reparatieoverzicht versturen
Als onderdeel van de module Klantcommunicatie kunt u met deze nieuwe functie het reparatieoverzicht naar de klant sturen. Het rapport bevat de volgende informatie: Algemene informatie over de afspraak Datum of km stand van het volgende onderhoud die ...