Adding an intervention on a workorder

Adding an intervention on a workorder

You can add an intervention by clicking the green icon with a white plus on the appointment details page as indicated by the red arrow in the following image:



By clicking it, the following modal will open.


Click + Subitems, to add elements and the following modal will appear.
At the moment, only the subitems of type Notes are currently supported.
For locations that have Keyloop API configuration and using the KeyloopV2_Job platform, interventions are  writen back to their DMS.


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