Defining your own dealer domain name

The purpose of this feature is to allow you to change the domain name in the Customer communication email you send to your customers from Claire. 

Example:  With the Customer Communication feature, by default your customers are getting an email from no-reply@appspot.pro, which could be confusing for some customers. Now it is possible to customise it and put your own domaine name (no-reply@yourdomainname.com).  Doing so, it will increase the chance that your customers open the email generated by Claire, since the email address will now contain your domain name.

Here are the steps to successfully update your domain name in Claire:

In the hamburger menu, under the Overvew section, click Dealer oveview(Note: Only a user with dealer admin role can see it).

Enter your domain name in the field called Domain name under emails setting and click Update Domain button. 

DNS records information should now be visible in two boxes. Copy the information in the boxes indicated by pointing arrows on the image bellow and send to your system administrator. He needs to update your DNS records for your domain host.

Once your system administrator has confirmed that DNS records were added click Verify Domain. You will see the corners of the DNS records boxes changing to green with check marks. 

If they remain grey with question marks, it could mean that the DNS records were not copied properly.

To activate the domain in Claire, you must log out then log back in to Claire to ensure domain name was updated. 

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