Advised and critical items history section

This feature shows a new section on the appointment details page that contains all critical and advised items from previous appointments that are neither fixed or snoozed. By default, it is disabled, simply contact us at support@claireit.eu to request its activation.

How it works 

This section is visible on all workorder and is collapsed by default. A counter in the header indicates the total number of items it contains. Click on the icon next to the counter to expand the section. You cannot edit items directly in the section. However you can snooze and/or pin an item listed. You can also open the appointment details page by clicking the WO#.  

Hidding and showing items from the section

You can choose to hide an item from the section, simply click on the icon as indicated below. At any time you can view hidden items by clicking the icon located on the top right side of the header.

• Related Articles

• Snoozing an intervention

  Purpose The snooze function allows you to identy interventions on the appointment details page that will require action in the future. Access You can activate the snooze function by clicking the snooze button on the appointment detail page. Snoozing ...

• Geschiedenis niet gerepareerde items

  Deze functie toont een nieuwe sectie op de afspraakdetailpagina die alle noodzakelijke en geadviseerde items van eerdere afspraken bevat die niet gerepareerd of gesnoozed zijn. Standaard is het uitgeschakeld, neem contact met ons op via ...

• Snoozed items - Best practice

  Het doel van de snoozed items functie zijn de interventies die we nu hebben geconstateerd, maar nog niet mochten uitvoeren wegens bijvoorbeeld geen akkoord van de klant, of het was nog niet aan vervanging toe. Het snoozen van items en het creëren van ...

• Reviewing car history

  You can find the car info button in the work order. When you click on the car info button you will see the previous checks that have been made on the car in question as shown bellow. If you want more information about one of the previous checks click ...

• Reading car details

  Purpose The car details ables Claire user to review all information gathered about a car. Review car information is an important part of the Claire process. Details The navigation bar: At any moment, you can click on any of the element visible on the ...