Advised and critical items history section
This feature shows a new section on the appointment details page that contains all critical and advised items from previous appointments that are neither fixed or snoozed. By default, it is disabled, simply contact us at firstname.lastname@example.org to request its activation.
How it works
This section is visible on all workorder and is collapsed by default. A counter in the header indicates the total number of items it contains. Click on the icon next to the counter to expand the section. You cannot edit items directly in the section. However you can snooze and/or pin an item listed. You can also open the appointment details page by clicking the WO#.
Hidding and showing items from the section
You can choose to hide an item from the section, simply click on the icon as indicated below. At any time you can view hidden items by clicking the icon located on the top right side of the header.
Snoozing an intervention
Purpose The snooze function allows you to identy interventions on the appointment details page that will require action in the future. Access You can activate the snooze function by clicking the snooze button on the appointment detail page. Snoozing ...
Geschiedenis niet gerepareerde items
Deze functie toont een nieuwe sectie op de afspraakdetailpagina die alle noodzakelijke en geadviseerde items van eerdere afspraken bevat die niet gerepareerd of gesnoozed zijn. Standaard is het uitgeschakeld, neem contact met ons op via ...
Reviewing car history
You can find the car info button in the work order. When you click on the car info button you will see the previous checks that have been made on the car in question as shown bellow. If you want more information about one of the previous checks ...
Reading car details
Purpose The car details ables Claire user to review all information gathered about a car. Review car information is an important part of the Claire process. Details The navigation bar: At any moment, you can click on any of the element visible on the ...
Reviewing the reports for multiple locations (aka dealers reports)
Introduction Description These reports will help you to visualize the overall usage of the Claire's processes for multiple locations. These reports allow you to compare the locations within your group and see if benchmarks were reached. How to access ...