Setting a WO as backorder

Setting a WO as backorder

Only available when the WO status is Customer OK, Car Ready and Quality Check performed, this feature able you to indicate a workorder as backorder.

Accessing

On the WO page, the button to access the note feature will be located at the top right section as indicated by the red arrow in the image below.

Then select Set Back Order.

Setting WO as Backorder

By clicking on this icon, a modal will appear where you can write a note and attach files. You have a date picker that will automatically change the appointment date to the the date selected.

When Set it will be displayed within the Important items section.


This note cant be modified.
You can change back the status by clicking Customer Ok in the progress bar.

This note is visible to the mechanic.


    • Related Articles

    • Adding a note

      This feature able you to add notes to a WO. Accessing On the WO page, the button to access the note feature will be located at the top right section as indicated by the red arrow in the image below. If you expanded the dropdown menu, then select Add ...

    • Adding a main note

      This feature able you to add a note that will be visible on the main page. Accessing On the WO page, the button to access the note feature will be located at the top right section as indicated by the red arrow in the image below. Then select Add Main ...

    • Adding a customer call note

      This feature able you to add a note about a phone call to a customer. Accessing On the WO page, the button to access the note feature will be located at the top right section as indicated by the red arrow in the image below. Then select Call Customer ...

    • Adding a Recurring Car Note

      This function allows you to manually add a notification icon to indicate that a car is coming back to the workshop repetitively. Accessing On the WO page, the button to access the reccuring car note feature will be located at the top right section as ...

    • Adding a Parking location note

      This function allows you to manually add a note to indicate that a car is parked somewhere on the site. Accessing On the WO page, the button to access the parking location note feature will be located at the top right section as indicated by the red ...