Connecting to ICM
Purpose
Claire is giving users rapid access to Renault's interface called ICM.
Step 1
On the appointment list page, click on the work order number.
Step 2
On the appointment detail page, click on the ICM button that you see at the superior left part of the page.
Step 3
The ICM wil then open, Claire will have populated the the VIN and last known KM populated.