New filters in the Appointment list

New filters in the Appointment list

We have added new filters to the 'Updated by' column. You can filter by 3 (or 4) criteria.

Where can you find the filters?

Navigate to ‘Updated by’ in the Appointment list. Click on the small arrow to open the dropdown.



Meaning filters

Updated by: which user made the last status update on the work order.
Customer Owner: which user put the car in shop.
Receptionist: which receptionist made the last status update on the work order.

Info
Do you use a planning system like PlanIT or 1iAutomotive? Then you can also filter by 'Assigned to'. This allows you to see which mechanic the work order has been assigned to.


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