We have added new filters to the 'Updated by' column. You can filter by 3 (or 4) criteria.
Where can you find the filters?
Navigate to ‘Updated by’ in the Appointment list. Click on the small arrow to open the dropdown.
Meaning filters
Updated by: which user made the last status update on the work order.
Customer Owner: which user put the car in shop.
Receptionist: which receptionist made the last status update on the work order.

Do you use a planning system like PlanIT or 1iAutomotive? Then you can also filter by 'Assigned to'. This allows you to see which mechanic the work order has been assigned to.