In order to access information from tire wholesalers, a connection can now be made between Claire and these companies: Wheel Tyre and/or
Banden Express.
As a result, receptionists will view in Claire what those providers have in stock with their prices and able them to place an order directly from Claire.
Prerequisite
An existing account with Wheel Tyre or
Banden Express that has ordering enabled and only an authorized user can place an order, ask a manager to contact us at
support@claireit.eu to update your user permission.
Activation
How it works
On the appointment details, when adding a replacement tire, you'll get additional information and a new button will appear giving you the option to order tires.
Add replacement tires
On the Add Replacement modal, additional information will be provided:
- Icon showing season.
- 3PMSF icon (when applicable)
- Gross Price
- Neto Price
- Load
- Speed
- Flat Tire
- Channel
- Quantity in stock
- Delivery type
Additional filters
Two new filters are available.
- Delivery
- In stock
Discount Name field
If applicable, select the appropriate discount, click
here for more info.
If you hover over it, the details about delivery or pickup and channel will appear.
On the appointment details page, after clicking the Add button, a new grey shopping cart buttons will then appears.
Clicking on this new button, you then give you access to place an order.
Place an order
Once you click the grey shopping cart, the modal Place order will be displayed where you can select the quantity to order. You can enter text in the fields Packing slip / Invoice reference that will then be visible on the channel portal in the section called Referentie for the order(s) placed. The field on the left will be prefilled with the EAN of the first tire.
Once you selected a quantiy, click the Order button. Status will load then show a checkmark, if it shows a red x contact us at support@claireit.eu.
On appointment details page, the shopping cart buttons for the amount of replacement tires ordered will change color:
- Blue for over night delivery.
- Green for same day delivery.
- Orange for pickup order.
If you hover over it, the details about delivery or pickup and channel will appear.
If you click on it, a new tab in your browser will open to the wholesaler's portal.
In the channel portal, the following information will appear in the section Referentie of the order that was placed:
- Work order number
- Registration number
- Receptionist name
- Price if location setting enabled. Contact support@claireit.eu to enable it.
- Text entered on the left field in the order modal.
- Text entered on the right field in the order modal.