Searching by plate# or WO#
Claire's search bar is located in Claire's home screen. You can search here by WO number or by the license plate of the car.
If you want to find a check that has taken place in history, you can click on the History button after completing your search.
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Using the search bar
In the search bar, you can search by different topics: By WO number By name of the owner or driver of the vehicle By registration number If you search this way, Claire will display all corresponding items for that day. You can also search in the ...
Importing an appoinment instantly in Claire using the main page's search bar
This function allows you to import instantly an appointment from Keyloop to Claire. When an appointment is just created in Keyloop, the appointment can be imported immediately into Claire in order to avoid any delays. Prerequisite In order to be able ...
Canceling an appointment (WO)
Purpose This new feature allows users to identify an appointment has been canceled and add a reason why. Reports on canceled appointments are also available at the Location reports and Dealer reports. Access Only when the appointment is still set ...
Setting a WO as backorder
Only available when the WO status is Customer OK, Car Ready and Quality Check performed, this feature able you to indicate a workorder as backorder. Accessing On the WO page, the button to access the note feature will be located at the top right ...
Setting the Info status
This optional feature allows receptionist to communicate important information about the WO. It will then also visible on mechanic's tablet. The mechanic must then give an answer by performing an additional information/diagnostic check. Once ...