Tire elements (desktop users)

Tire elements are set of features that are interconnected to make activities related to tires completely aligned with the Claire processes. These are their main functionalities:

1. Performing diagnoses trough tires questions ─ Tablet
2. Reviewing the outcome and preparing the offer to the client ─ Desktop
3. Sending the offer using Customer Communication (Optional module) ─ Desktop
4. Repairing, replacing and swapping tires ─ Tablet

Performing these tasks using the tires element will synchronize information to other features such as the DBB feature or module like Customer Communication.

Communicating result of tires diagnoses

Once the mechanic has finished the checklist, the results will appear on the appointment details page.

Adding a replacement

To add a replacement, click the blue circle to the right of the position to open the 'Add replacement' window and make a selection.

Replacement tyres can also be offered for the storage tyres.

Sending the offer using Customer Communication (Optional module)

If multiple replacements were offered to the customer, bear in mind that they can only select one.

If multiple Tire Question checklists were performed during the same appointment, only the result of the last one will be shown.

Finally, put a thumbs up on the accepted tires. This will allow the mechanic to see them on his tablet.

• Related Articles

• Tires elements (tablet)

  Tire elements are set of features that are interconnected to make activities related to tires completely aligned with the Claire processes. These are their main functionalities: Performing diagnoses trough tires questions ─ Tablet Reviewing the ...

• Éléments pneus

  Objectif Les éléments pneus sont un ensemble de fonctionnalités qui sont inter-connectées pour rendre les activités liées aux pneus complètement alignées avec les processus Claire. Voici leurs principales fonctionnalités: Effectuer des diagnostics à ...

• Tires truck element

  Tires truck element is an element that can be used to create a question. Once answered, it will populated a section called Tires in car details. Performing the Truck Tires questions Similar to other standard questions, the tires truck question must ...

• Interacting with DBB

  Purpose Claire Automotive Support is giving you a quick connection to the web application of Dealer Banden Beheer, moreover it will update its information. When a workorder is being created in Claire (through your DMS or directly in Claire), this ...

• New release information on Claire desktop version

  See what's new for the desktop versions of Claire. Features and announcements are listed in the order of monthly updates. Updates 2025 V7.68 Claire update 9th July Warranty Items Cannot Be Rejected by the Customer It is now possible to configure that ...