Updating a workorder with data from CDK's DMS

Updating a workorder with data from CDK's DMS

Purpose

For locations using CDK's DMS, this feature allows data on a Claire's workorder to be updated with  data from CDK. 

Prerequisite

CDK configuration needs to have been set up in Claire. In order to establish that connection between CDK and Claire,  simply contact us at support@claireit.eu and we will guide you every step of the way.

Feature location

The feature is visible on the appointment detail page,  if the CDK option is enabled for your location, it is indicated by the red arrow in the image below:


Components

1. Simply click the refresh button, the data about appointment date, interventions, car and customer will be updated in Claire. 


2.  Last DMS update field shows how much time  has passed since the last time the appointment’s data was updated (i.e. 5 minutes ago).

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