Related Articles
Nextlane API options
Capabilities Manual import workorders through searchbar with WO number or registration number (filled in format xx-xx-xx) Manual refresh workorders in the workorder detailpage Search customer and car when creating a workorder in Claire. The created ...
Incadea API options
Capabilities Manual import workorders through searchbar with WO number or registration number Manual refresh workorders in the workorder detailpage Writeback mileage to DMS if mileage is higher Keep importing from DMS to Claire Imported data ...
Carsys options
Carsys is a different kind of DMS, because it pushes the data to Claire. For any other DMS we send a request for data to the DMS. Imported data Appointment: DMS number WO number Appointment date Creation date Customer waiting Intervention: Title and ...
Making sure appointments/work orders entered in your DMS are being transfered to Claire
If only one or random appointments/work orders(WO) that are missing in Claire, the issue could be: A typo in the date: The WO was created but by accident the date was entered incorrectly in the DMS (Example: 10/6/2019 instead of 6/10/2019). A ...
Informing Claire that you will be changing DMS
What to do when we change form DMS? If you are going to change DMS within your organization, it is important to report this to Claire early (at least 2 months before the change). You can do this by creating a support ticket. When you switch our team ...