Reviewing the Customer Communication log

Reviewing the Customer Communication log

Purpose

This feature is part with the Customer Communication, it allows you to review the details on the agreements that was set by your location that were accepted on communications by your client.

Accessing

Once a communication sent, a note called Customer communication log will be displayed under the Important Items section on the appointment details page.

Reviewing 

Simply click on it to open the log. In the modal, each communication can be clicked on in order to see details about it.


Note: If you click the agreement, it will display the version of the agreement that was accepted.

Since version 7.10.32, the 2nd item in the Customer information section will show the name entered on customer communication.


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