Using the search bar

Using the search bar

In the search bar, you can search by different topics:
  1. By WO number
  2. By name of the owner or driver of the vehicle
  3. By registration number
If you search this way, Claire will display all corresponding items for that day.
You can also search in the appointment history by pressing the 3 dots in the search bar after searching.
A dropdown will then appear with all the appointments for the search. If you click on one of the appointments, you will immediately be taken to the work order. 

It may happen that different locations within a dealer use the same work order numbers. In Claire, a bar selected 'Other locations' will appear between the search results of other locations and your default location.



By clicking on the license plate number you navigate directly to the car page.

    • Related Articles

    • Searching by plate# or WO#

      Claire's search bar is located in Claire's home screen. You can search here by WO number or by the license plate of the car. If you want to find a check that has taken place in history, you can click on the History button after completing your ...

    • Importing an appoinment instantly in Claire using the main page's search bar

      This function allows you to import instantly an appointment from Keyloop to Claire. When an appointment is just created in Keyloop, the appointment can be imported immediately into Claire in order to avoid any delays. Prerequisite In order to be able ...

    • Using Warranty dashboard

      This tool allows you to manage information about items that have been pinned as warranty or recall. The data can be customized using the various filters and while remaining interactive. This will empower you to monitor and analyze this important part ...

    • Using the dashboard (workorder)

      Purpose You will find the description of interventions on the repair order. But not only that! The repair order also contains points noted by the mechanic. In addition you can indicate on which points the customer has agreed.In the repair order you ...

    • Using Online Check-in

      As part of the Customer Communication module, the Online Check-in tool gives customers the opportunity, prior to their appointment, to review the agreed work. Moreover, the customer will be offered additional activities. Optionally you can have ...