Using Warranty dashboard

Using Warranty dashboard

Purpose

This new tool allows you to manage information about items that have been pinned as warranty or recall. The data can be customized using the various filters and while remaining interactive. This will empower you to monitor and analyze this important part of the after-sales.

Accessing the Warranty dashboard

The Warranty feature is accessible in the side menu.


The Warranty dashboard will appear and will show by default the items pinned last month for your default location.
 

Filtering the list

You have a selection of fields allowing you to filter the listed based on:
  1. Period
  2. Pin type
  3. Warranty type
  4. Pin Status
  5. Question status
  6. Mechanic fixed
  7. Deleted
  8. Location
Simply make your selections from each filter dropdown list.
 
Moreover, the filter by WO status feature is available for you to further down the filter by WO status.


Since version 7.10.31, its now possible to view deleted pin item. 

Interactive elements

Some elements for each item can be interacted with:
  1. WO 
  2. REG#
 Clicking on any of them, will open the related page in Claire.

Updating a Pinned item directly from the list

In order to log your progress, click the pin button on the extreme right.
 

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