Distrimate recalls EN

Distrimate recalls EN

Through Distrimate, it is possible to upload excel files with recalls. As a result, recalls can be seen on work orders in Claire.

How it works

Contact support@claireit.eu to get access to the distrimate upload page.

Then log in with Google login details at: https://distrimate.com/login


Uploading recalls

First, the Recalls upload page opens. Here, click Browse to upload an excel file (.xml, .xlsx, .csv, .ods).


Then open the computer's files, select the correct file here. Once this has succeeded, you will get the message below:


When an incorrect file is uploaded, you get this message:


Note that the file is structured in excel in the following way:


  1. Campaign Code: Campaign ID code
  2. Campaign Name: Name of the campaign
  3. Campaign Type code: This indicates what the campaign is for: SC = Service Campaign, PD = Post delivery RE = Recall
  4. Start Date: The date on which the campaign started
  5. Close Date: the official date on which the campaign was closed
  6. Release Date: official date on which the campaign started
  7. VIN: VIN number of the vehicle
  8. Status: Whether the campaign has been run or not. Enter Settled here when the campaign has been executed. Leave blank when it has not yet been done.
  9. Buy-off Company: 
  10. Approval Company: 
  11. Customer #: 
  12. Customer_EN: 
  13. Country: The country where the campaign is open.
  14. Verhicle Series: The car model for which the campaign is open.
  15. Claim Order: MG unique Claime order number.
  16. Repair End Date: That the repair/campaign has been completed.
  17. Approval Date: That the claim has been approved.
When the uploaded file is missing one of these columns, you will get this error upon uploading:



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