Navigating the main page (workorder list)

Navigating the main page (workorder list)

Purpose

Every action starts from the start page, you will also see all appointments of the selected day and the status of the appointment. 

Access

By default, the start page opens as soon as you log in. You can alos open it by selecting Appointment list in the left menu (hamburger menu).  

Available functions



Tag
Name
Description
Link to related article
1
Header row
Self explanatory header row for the workorders planned for the current day and listed bellow it.

2
Search Bar
In the search bar, you can search by different topics. For example by WO number, by name of the owner or driver of the vehicle and by registration number.
3
Date picker
Click here to select the date that you wish to view the workorder which are set for that date

4
Adding workorder manualy
Click on the red dot to access the screen to add a workorder manually.
5
Location picker
If your company has multiple sites, you can change locations in Claire.
6
Hamburger Menu
Click to open side menu

7
Refresh button
Click to refresh Claire

8
Shortcut to Snooze
Click to go to the screen with all snoozed work order
9
Support
Click to access the Claire support screen

10
Profil
Click here to access your profil
11
Filter status bar
Able you to filter list by status
12
Notification
Allow to see multiple notification:
: A customer is waiting.
: Extra part used.
: A note was added to the workorder.
: A note was added on the car ready control
: The star can be used when it is a VIP customer.
: The dollar sign can be used once the customer has paid.
: The shopping cart can be used to indicate that all parts are made available by the storekeeper.
: The count of interventions/questions that were approved by the customer but were not fixed when the car was indicated as ready.
13
Graph button
Click to access graph 
14
Lo@d function
View of the load function (Optional feature)

Order of the WO listed.

The workorders are sorted first if they have Key dropped notification and then by their statuses, using the following order (First to last):
  1. CheckIn to be done
  2. Car check
  3. Initial check done
  4. Calculating price
  5. Pricing OK
  6. Diagnose
  7. Customer being contacted
  8. Customer answered
  9. Customer OK
  10. Car ready
  11. Car ready repair overview sent
  12. Car check started
  13. Quality check finished
  14. Quality check finished repair overview sent
  15. Car in shop
  16. CheckIn done
  17. New car
  18. Canceled
Then by the time (hour) it was updated by the mechanic on the tablet.



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