|Description||Link of related article |
|1||Picture of the vehicle||Picture of the vehicle||Click here for more info|
|2*||Car makers's interfaces button||Quick access to car makers's interfaces (S for Peugeot and ICM for Renault)||Click here for more info|
|3*||MCC Button||To make it easier for service advisers to request MyPeugeot, MyCitroen or MyDS cards||Click here for more info|
|New optional feature still in developpement|
|5**||RDW Button||Allow you to obtain info from the RDW website.|
|6||Customer Data section||In the information bar you will find customer and car information. When you click on it, more information will appear in a popup window.|
For locations that have set this possibility between Claire and their DMS, internal workorker will have this icon left to the WO number.
|7||Progress bar buttons||Change the progress in Claire when the control is reported completed.||Click here for more info|
The progress of the work process is indicated with time when the process started and name of the person who runs the process. Since V7.10.39, the number and name of the checklist will be displayed and since V7.10.40, you can now click an event that has a check# for the page to scroll down to that check.
Important item section
|Important note added will appeared in this section|
|10***||Attaching a file button||It is possible to add a file (PDF, JPEG, ZIP...) to the workorder. ||Click here for more info|
|11||Adding a note button||It is possible to add notes to the work order.||Click here for more info|
|12***||Info button||You can use this button to ask the mechanic in charge a question. ||Click here for more info|
|13||Dollar sign button||The dollar sign can be used once the customer has paid.||Click here for more info|
|14||Star button||The star can be used when it is a VIP customer.||Click here for more info|
|15||Shopping cart button||The shopping cart can be used to indicate that all parts are made available by the storekeeper.||Click here for more info|
|16***||Customer Communication Button||Optional feature that allows you to d offer to customer.||Click here for more info|
|17||DMS Intervention section||There is indicated the reason for the passage workshop, a possible comment, the customer agreement, an image and if the part concerned was repaired or not.|
Description of the intervention entered in the DMS
Thumb up signified customer has approved intervention and the opposite is a thumb down.
|20||Icon eye button||It allows you not to list one or multiple intervention(s) on the printable work order.||Click here for more info|
|21||Check header||Under the job description you will find the additional parts list and the list chosen by the mechanic with the points that have been determined. Since V7.10.39, the checklist number, mechanic name and timestamp will now be indicated.||Click here for more info|
|PDF button||This button put togehter the workorder in a printable format.|
You are able to lock a work order in order to note an important message with the appointment.
|Click here for more info|
You can activate the snooze function by clicking on it.
Customer Communication clients's response
Icon visualizing the response of the client for each intervention.
Showing the degree of importance of each intervention found by the mechanics.